Privacy Policy

Mirandum Jewellery (“Mirandum”, “we”, “us”, “our”) understands that your privacy is important. We are committed to protecting your personal information and being transparent about how we collect, use and safeguard your data.

By accessing or using this website, you agree to be bound by this Privacy Policy.

1. Personal Information We Collect

We may collect personal information when you:

sign up for our newsletter or email notifications
purchase products online or in our Dunsborough gallery
take part in promotions, surveys or questionnaires
request marketing materials (including catalogues)
contact us via phone, SMS, email, social media or our website contact form
browse our website (your IP address may be automatically collected for analytics, security and performance)

This information may include your name, email address, postal address, phone number, order details and customer preferences.

2. How We Use Your Personal Information

We use your personal information to:

process and fulfil orders and deliveries
communicate with you regarding purchases, enquiries and support
improve and personalise your experience on our website
send marketing and promotional materials (only with your consent)

You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails.

3. Sharing Your Personal Information

We treat all personal information as strictly confidential.

We may share your information with trusted third-party partners who help us deliver our services, including:

payment processors
courier and delivery providers
data analytics and website support services

These providers are permitted to use your information only to assist us.

We do not sell, rent or trade your personal information.

We may disclose information:

if you authorise us to do so
if required by law (e.g., subpoena, court order)
to protect our rights, property and safety

4. Consent

How is consent given?

When you provide personal information to complete a purchase, verify your payment method, arrange delivery or communicate with us, you consent to its collection and use for that specific purpose.

For secondary purposes (such as marketing), we will request your explicit consent or provide an option to decline.

How to withdraw consent

You may withdraw your consent at any time by contacting:info@mirandumjewellery.com

5. Payment Card Information

We do not store your credit or debit card details.
All payments are processed securely through third-party payment gateways that comply with industry standards.

6. Shopify

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Your data is securely stored through Shopify’s:

data storage systems
databases
application services

All data is stored on secure servers protected by firewalls.

7. Third-Party Services

Third-party service providers will only collect, use and disclose your information to the extent required to perform the services they provide.

Payment gateways and transaction processors have their own privacy policies, which we recommend reviewing.

8. External Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
We are not liable for the information you provide directly to those third parties.

9. Cookies

We may use cookies and third-party analytics tools (such as Google Analytics) to collect information about:

website usage
traffic behaviour
user preferences

You may disable cookies in your browser settings; however, doing so may limit website functionality, including the ability to place orders.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes take effect immediately upon posting on our website.
We may display a notice for a reasonable period after updates are made.

11. Access, Corrections & Complaints

You may request to access, correct, amend or delete your personal information, or lodge a complaint about privacy handling, by contacting us at: info@mirandumjewellery.com